Creative Director, Focus User Experience (m/w) at SapientNitro
Stellenanzeige :: SapientNitro is more than just another interactive agency - it is the world’s first customer experience company. Bringing together the best creative minds, marketers, and technologists in the industry, SapientNitro delivers unique, multi-platform experiences that captivate audiences around the world. We are recognized by Forrester Research as the leading interactive agency for strategy and execution, and are once again top of the New Media Age ratings. And the best part is, we are continually growing and breaking new ground. If this sounds like something you’d want to be part of, please read on.
In our Munich or Düsseldorf Office we are looking for people to join our team as
CREATIVE DIRECTOR, FOCUS USER EXPERIENCE (m/w)
(full time)
As Creative Director focused on User Experience at Sapient you will be responsible for driving creative strategy and working with multiple teams to create solutions for extraordinary experiences
that meet our clients’ business objectives. You bring a deep understanding of user-centered design, content strategy, copywriting, visual design, front-end development, brand strategy and multi-channel marketing strategy with core strengths in Information Architecture. You will play a key leadership role working with Account, Marketing Strategy, Media, Technology and Business Development to shape new opportunities for Sapient —be it expanding current client relationships or forging new ones.
YOUR KEY RESPONSIBILITIES
- Lead the assessment of digital media for infomation architechure, visual design, content, combining usability and marketing aspects
- Lead and oversee design/user testing sessions, as well as behavioral in-context and ethnographic research events and manage client involvement in research
- Drive large client workshops to achieve alignment on key success factors
- Define best practices related to persona development/behavioural segmentation and align them with project objectives
- Oversee the development of user scenarios
- Drive the development of frameworks for customer experience; execute top-level deliverables based on user-centered design techniques
- Lead the creation of visually compelling presentations of solutions and deliverables
- Oversee the development of organizational models, affinity maps, sitemaps, process / screen flows, and wireframes
- Plan and lead all concept and creative work development (across Information Architecture Content Strategy, Visual Design, Interactive Development and Online Campaings) for large projects
- Collaborate with strategy and business development teams to create and develop new business opportunities and drive all creative aspects of sales pursuits
- Engage in hiring and retaining creative talent to grow Sapient`s creative capability
- Identify the tools, templates and techniques that evolve existing approaches for the larger creative community at Sapient.
- Engage in branding activities by driving award submissions and speaking engagements
REQUIREMENTS:
- Master’s degree or Diploma in design-related discipline
- Profound industry experience in a client facing, design / creative role; agency experience a plus
- Project experience in working with teams on large scale, long-term projects
- Knowledge of direct marketing, online advertising, web/mobile/IPTV experiences and analytics with proven conceptual and design abilities
- Well-versed in user-centered design methods and techniques
- Deep understanding of content strategy, information architecture, visual design, interactive development and copywriting
- Proficient to expert in: InDesign, Illustrator, Photoshop, Visio, Microsoft Office
- Excellent analytical and process-oriented skills
- Excellent communication and presentation skills
- Strong interpersonal and relationship building skills
- Proficient verbal and written language skills in English and German
- Openess to frequent national and international travel and work at client site
Interested?
If this speaks to you and you are ready for a new challenge, we should get in touch!
We are looking forward to receiving your resume and cover letter through growyourcareer@sapient.com.
If you have any questions please contact us at +49 89 552 987 398.
About Sapient
SapientNitro, a division of Sapient, is the world’s first customer experience company. We create and engineer highly relevant moments that accelerate business growth and fuel brand advocacy for our clients. By combining multi-channel marketing, commerce, and the technology that binds them, we influence customer behaviour across the spectrum of communication and commerce channels, resulting in deeper, more meaningful relationships between customers and brands. SapientNitro services global leaders such as Citigroup, Coca-Cola, Disney, Mars, Singapore Airlines, Target, and Vodafone through our operations in North America, Europe, and Asia-Pacific. For more information, visit www.sapientnitro.com or follow us on Twitter @sapientnitro
Sapient is a registered service mark of Sapient Corporation.
Sapient is an Equal Opportunity Employer
